Privacy Policy

Last Updated: March 17, 2026

Ivy League Roof Installation ("Company," "we," "us," or "our") operates the website losangelesroofingcontractorca.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services. Please read this policy carefully. By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you fill out forms on our Site, including:

• Contact Forms (Service Pages): Full name, phone number, and ZIP code.
• Contact Us Page Form: Full name, email address, phone number, and ZIP code.
• Message Content: Any additional details you include in the message field of our forms, such as project descriptions or questions about our services.

1.2 Information Collected Automatically

When you visit our Site, certain information is collected automatically through Google Analytics and similar technologies, including:

• IP address (anonymized where applicable)
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Pages visited, time spent on pages, and navigation paths
• Referring website or search terms that led you to our Site
• Geographic location (city/region level, not precise)
• Date and time of your visit

1.3 Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Specifically, we use:

• Google Analytics Cookies: These cookies help us understand how visitors interact with our Site by collecting information about page views, session duration, traffic sources, and user behavior. Google Analytics data is processed in aggregate and is not used to personally identify individual visitors.
• Essential Cookies: These cookies are necessary for the basic functionality of our Site, such as maintaining session state and security.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to Inquiries: To contact you regarding your roofing service request, provide estimates, schedule inspections, and answer your questions.
• Providing Services: To deliver the roofing services you have requested and communicate with you about your project.
• Improving Our Site: To analyze website usage patterns through Google Analytics, identify areas for improvement, and optimize user experience.
• Business Operations: To manage our internal records, maintain quality control, and improve our service offerings.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you, including website hosting providers, analytics services (Google Analytics), and customer relationship management tools. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to collect and analyze information about the use of our Site. Google Analytics uses cookies to collect standard internet log information and visitor behavior data in an anonymous form. The information generated by the cookie about your use of our Site is transmitted to and stored by Google on servers in the United States.

Google may use this data to contextualize and personalize ads within its own advertising network. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

For more information on how Google collects and processes data, please visit Google's Privacy Policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Specifically:

• Contact Form Submissions: Retained for as long as needed to respond to your inquiry and for a reasonable period thereafter to follow up on potential projects, typically no longer than 24 months from the date of submission.
• Analytics Data: Google Analytics data is retained in accordance with our Google Analytics data retention settings, which is set to 14 months by default.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You provide your personal information at your own risk.

7. Your Privacy Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights include:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which your personal information was collected, the business or commercial purpose for collecting your personal information, and the categories of third parties with whom we share your personal information.
• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions provided by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• Right to Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising purposes. Therefore, there is no need to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge you different prices, or provide you with a different level of service for exercising your rights.

To exercise any of these rights, please contact us using the information provided in Section 11 below. We will respond to verifiable consumer requests within 45 days of receipt. If we need additional time, we will notify you of the extension and the reason for it.

8. Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no uniform standard for how DNT signals should be interpreted, our Site does not currently respond to DNT signals. We will continue to monitor developments in DNT technology and update this policy if our practices change.

9. Third-Party Links

Our Site may contain links to third-party websites, services, or resources that are not operated or controlled by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content, privacy practices, or policies of third-party websites.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 16, please contact us immediately at the email address provided below.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy-related issue, please contact us at:

Ivy League Roof Installation
Email: info@losangelesroofingcontractorca.com
Phone: (888) 714-3242
Website: losangelesroofingcontractorca.com

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site after any changes to this Privacy Policy constitutes your acceptance of the updated terms.